The service process of Xiaotiansheng Shoe Factory is very clear and transparent. The following is a detailed explanation of its process:
1. Proofing according to the requirements of the customer
* Xiaotiansheng Shoe Factory will first proof the shoes according to the specific needs of the customer. This step is to ensure that the design, material, color, size and other details of the shoes meet the customer's expectations.
* The cost of proofing needs to be borne by the customer. However, in order to encourage customers to order in large quantities, the shoe factory provides a preferential policy: if the number of orders reaches 500 pairs, the shoe factory will return the corresponding proofing fee. Such a policy can motivate customers to increase the order volume, and also help the shoe factory reduce the cost of a single proofing.
2. After both parties determine the pattern, sign a contract and pay a deposit
* After the customer is satisfied with the proofing, the two parties will determine the final pattern and sign a formal production contract. This step is to ensure that both parties have a clear consensus on key information such as product requirements, delivery time, price, etc.
* After signing the contract, the customer needs to pay a certain percentage of the deposit. This is to ensure that the customer is sincere in purchasing and provide the shoe factory with a certain amount of financial guarantee to start production.
* The production time of the shoe factory is calculated from the confirmation of the completion of the sample. This means that once both parties reach a consensus on the drawings and sign a contract, the shoe factory will immediately start preparing for production.
3. The delivery time for 1,000 pairs of products will not exceed 30 days
* Xiaotiansheng Shoe Factory promises that for an order of 1,000 pairs, the delivery time will not exceed 30 days. This is a clear time limit set by the shoe factory to ensure production efficiency and customer satisfaction.
* The shoe factory will ensure on-time delivery by optimizing the production process and improving production efficiency. At the same time, the shoe factory will also maintain close communication with customers, and promptly feedback production progress and possible problems to ensure that both parties have a clear understanding of the delivery time.
In general, the service process of Xiaotiansheng Shoe Factory pays great attention to customer needs and satisfaction. Through steps such as proofing, signing a contract, and paying a deposit, the shoe factory can ensure that both parties have a clear consensus on the requirements of the product; at the same time, by setting clear delivery time limits and optimizing production processes, the shoe factory can ensure on-time delivery and provide high-quality products.